At MERRACHI, we strive to process orders within 1-3 business days (Monday to Friday, excluding public holidays). Please keep in mind that shipping times may extend beyond our standard processing window in case of an increased volume of orders, for example following a new collection launch or sale period. We truly appreciate your understanding surrounding this!

To ensure smooth delivery, we kindly ask customers to verify their shipping information before completing their purchase. MERRACHI is not responsible for delivery issues resulting from incorrectly provided address details. Once an order is placed, cancellations or modifications are no longer possible, as we promptly start processing your order to ensure swift delivery. 

As soon as your order has been shipped, you will receive a shipping confirmation email including the tracking link to track your package. Please note, the tracking information may not be available until the next working day after the carrier has processed your order as well.